Here you can leave a comment or a suggestion about the service. We are obliged to review the submission and reply within the term set by law.
The book of comments and suggestions is a feedback channel that the organization is obliged to maintain under the law. Here you can write a comment about shortcomings in the service or a suggestion on how to improve it. Every submission is registered and reviewed.
Any user of the service can leave an entry. A comment is a message about a shortcoming in the service that you ask to be fixed. A suggestion is an idea on how to improve the service. So that we can send you a reply, you must provide a contact: an email address or a postal address.
Please describe the submission to the point and give enough detail: what happened, on which page, what you expected. This helps us look into it faster.
Legal name
Fill in the legal name
Taxpayer number
Fill in the taxpayer number
Registered address
Fill in the registered address
Supervising authority
Fill in the supervising organization or authority
Reply contact
Fill in the address or email
After you send it, the submission is automatically registered and goes to the responsible staff member for review.
We study the submission on the merits, request clarifications if needed and take action.
We send a reply to the contact you provided within fifteen days. If additional study is required, the term may be extended up to one month with a notice.
A submission is reviewed within fifteen days from the day of registration. If resolving the matter needs additional study and verification, the term may be extended up to one month, of which you will be notified.
Yes. Without an email or a postal address we will not be able to send you a reply.
You can stay signed out, but a contact for the reply is still required.
Within fifteen days from the day the submission is registered, in some cases up to one month.
A comment points to a shortcoming that should be fixed. A suggestion is an idea to improve the service.
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